We aim to support accessible use of our website by considering recognized accessibility practices, including the principles of the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, as a reference for ongoing improvements.

This is an accessibility objective and does not constitute a claim that the entire website has been independently audited or certified as conforming to WCAG 2.2 Level AA.

Our accessibility goals include:

• clear page structures and logical headings;
• readable text and sufficient spacing;
• descriptive links and buttons;
• meaningful alternative text for informative images where appropriate;
• keyboard-accessible navigation and controls;
• responsive layouts for desktop, tablet, and mobile devices;
• proper labels and instructions for important form fields;
• clear error messages and status information;
• adequate color contrast;
• support for text resizing and browser zoom; and
• reasonable compatibility with commonly used browsers and assistive technologies.

Our goal is to make essential shopping information and functions understandable and operable for a broad range of customers.

We do not represent that every accessibility feature or improvement listed above has already been fully implemented or independently verified across every page and third-party component.

Nordic Lamp Co. uses Shopify and relevant third-party services to provide parts of the online shopping experience.

These may include:

• product pages and descriptions;
• product options and selections;
• shopping-cart functionality;
• checkout;
• payment functionality;
• customer-account features where available;
• order tracking;
• customer-service links and forms; and
• other interactive website features.

Some components are provided, hosted, or technically controlled by third-party platforms.

We aim to configure the services under our control in a manner that supports accessibility. However, some technical aspects of third-party interfaces may depend on the relevant provider.

Where an accessibility issue affects an essential shopping function, we encourage customers to contact us so that we can investigate the problem and explore an appropriate alternative method of assistance.

Third-party involvement does not automatically remove any accessibility obligations that may apply to Nordic Lamp Co. under applicable law.

Because Nordic Lamp Co. sells visually oriented home-decor and lighting products, product photographs and other images are an important part of the shopping experience.

We recognize that customers using screen readers or other assistive technologies may require meaningful text-based information about a product.

Where reasonably possible, we aim to provide product information in text, including relevant details such as:

• product type;
• dimensions;
• materials where confirmed;
• color or finish;
• power source;
• electrical specifications where applicable;
• bulb or fitting requirements;
• included components;
• installation requirements;
• intended use; and
• other relevant product characteristics.

Customers should not have to rely solely on an image to understand important product information.

We aim to provide meaningful alternative text for informative images where appropriate and to avoid unnecessary descriptions for purely decorative images.

Product specifications vary by item. Customers should review the individual product page and may contact us if essential information is unclear or inaccessible.

If you need assistance understanding a product's dimensions, compatibility, features, or included components, contact support@nordiclampco.com.

We aim for essential interactive website elements to remain usable without requiring a mouse.

These elements may include:

• navigation links;
• menus;
• buttons;
• forms;
• product options;
• cart controls;
• checkout elements; and
• other important interactive components.

Our accessibility objectives include supporting a logical keyboard focus order, visible focus indicators, and the ability to operate important functions using standard keyboard controls.

Where interactive elements open additional content, such as dialogs, menus, or expandable sections, we aim for them to remain operable through accessible input methods.

If you encounter a feature that cannot reasonably be used with a keyboard, please contact us and identify the page or function involved.

We will review the reported issue and consider appropriate improvements or alternative assistance.

Your browser, device, or operating system may provide accessibility settings that help you use our website.

Depending on your device and software, these may allow you to:

• increase text size;
• zoom into the page;
• adjust display contrast;
• use screen-reading software;
• use voice-control software;
• navigate using a keyboard or alternative input device;
• adjust display or motion preferences; or
• change other accessibility settings.

Website appearance and behavior may vary depending on your browser, operating system, device, screen size, and accessibility configuration.

We aim to support responsive layouts and text scaling without unnecessary loss of important content or functionality.

However, some interfaces or third-party components may not behave consistently in every configuration.

If text, buttons, navigation, or other important content becomes difficult to use when zoomed or resized, please report the issue to our customer-service team.

Some functionality on nordiclampco.com is provided or supported by third-party services.

Our confirmed active services include:

• Shopify — ecommerce hosting, storefront infrastructure, and checkout functionality;
• Shopify Payments — payment processing and related transaction services;
• Google Analytics — website analytics and performance measurement;
• Google Ads — advertising and campaign measurement;
• wetracked.io — conversion tracking and advertising attribution; and
• Track123 — shipment tracking and order-status information.

Not all of these services provide customer-facing interfaces. Some operate primarily through background analytics, advertising, or attribution functionality.

Accessibility considerations are particularly relevant for third-party components that customers interact with directly, such as checkout, payment options, tracking interfaces, or other embedded features.

Although we aim to provide an accessible overall customer experience, Nordic Lamp Co. does not directly control every aspect of independently operated third-party services.

If a third-party component creates an accessibility barrier that prevents you from completing an important action, please contact us so we can investigate and help identify an alternative route where reasonably possible.

For information about personal information processed through these providers, please review our Privacy Policy.

If an accessibility issue prevents you from:

• understanding product information;
• selecting a product option;
• using the shopping cart;
• completing an order;
• accessing order information;
• tracking a shipment;
• requesting a cancellation;
• requesting a return or refund; or
• communicating with us,

please contact:

support@nordiclampco.com

Describe the page, feature, or information you were trying to access.

Where useful and comfortable for you, you may also tell us which device, browser, or assistive technology you were using.

Providing information about assistive technology is optional. You do not need to disclose a medical diagnosis or disability to report an accessibility problem or request assistance.

We will review the issue and try to provide an appropriate alternative way to obtain the information or complete the relevant customer-service process.

Do not send complete payment-card details, card security codes, or account passwords by email.

For general assistance, you may also visit our Contact page.

We welcome feedback about accessibility issues on nordiclampco.com.

If you encounter:

• unreadable or difficult-to-understand content;
• missing or unhelpful image descriptions;
• inaccessible form fields or controls;
• keyboard-navigation problems;
• insufficient text or interface contrast;
• content that does not resize correctly;
• unclear links or buttons;
• unexpected interface behavior;
• difficulty using checkout or tracking functionality; or
• another accessibility barrier,

please contact us at:

support@nordiclampco.com

Where possible, include:

• the webpage or feature involved;
• a short description of the problem;
• the action you were trying to complete; and
• any technical information you voluntarily choose to share that may help us reproduce the issue.

We will review accessibility feedback and consider reasonable corrective measures or improvements.

Where a reported issue affects an essential shopping function, we will consider appropriate ways to provide assistance while the issue is being assessed.

We do not require customers to provide medical information to submit an accessibility complaint.

Accessibility is an ongoing process rather than a one-time task.

As Nordic Lamp Co. adds or changes:

• products;
• product descriptions and images;
• website sections;
• applications;
• themes;
• checkout-related functionality;
• tracking functionality; or
• other ecommerce features,

we may review the accessibility of those areas and make improvements where appropriate.

Our accessibility objectives include considering semantic page structure, alternative text, keyboard operability, readable content, color contrast, and the usability of important interactive components.

We recognize that changes to website themes, applications, and third-party integrations can introduce new accessibility challenges.

We do not represent that every page, product listing, checkout component, or third-party interface will always be completely free of accessibility barriers.

We also do not claim that an independent accessibility audit has been completed or that full conformance with a particular accessibility standard has been formally certified.

Any future formal accessibility conformance claims should be based on appropriate testing and documented results.

If website accessibility prevents you from obtaining information or completing an important action on nordiclampco.com, please contact us at:

support@nordiclampco.com

Where reasonably possible, we will try to provide the relevant information or customer-service assistance in another accessible format or communication method.

Examples of requests may include:

• receiving important product information in text form;
• clarifying product specifications or compatibility;
• obtaining shipping and delivery information;
• accessing order-status or tracking details;
• receiving return or refund instructions;
• understanding payment or checkout information; or
• obtaining information from a webpage or document that is difficult to access.

Alternative assistance will depend on the nature of the request and the information or service involved.

For security reasons, customers should not provide sensitive payment credentials through ordinary email communications.

Any alternative assistance must also respect applicable privacy, security, consumer-protection, and accessibility requirements.

Nothing in this statement limits accessibility rights or reasonable accommodations required by applicable law.

Accessibility questions, requests for assistance, and feedback may be sent to:

Nordic Lamp Co.
Website: www.nordiclampco.com
Email: support@nordiclampco.com
Contact page: Contact Nordic Lamp Co.

Operated by:

Worldwide Apparel Group LLC
2106 House Ave, Suite 614
Cheyenne, WY 82001
United States

The address above is the registered business address of the legal operator and is not a customer return address.

For further business information, please review our Legal & Company Information page.

For general shopping assistance, please visit our Frequently Asked Questions.

Important: This statement describes Nordic Lamp Co.'s accessibility objectives and available contact channels. It does not constitute an independent certification of website accessibility or replace any accessibility obligations established by applicable law.