Last updated: October 29, 2026
These Terms of Service govern your access to and use of nordiclampco.com, including purchases made from Nordic Lamp Co.
By accessing our website, using our services, or placing an order, you agree to these Terms of Service and the policies referenced in this document, to the extent permitted by applicable law.
Please read these Terms carefully before purchasing. If you do not agree with these Terms, you should not use our website or place an order.
Nothing in these Terms limits or excludes statutory consumer rights that cannot lawfully be waived or restricted.
1. Store Operator
Nordic Lamp Co. is an online retail store operated by:
Worldwide Apparel Group LLC
2106 House Ave, Suite 614
Cheyenne, WY 82001
United States
Store: Nordic Lamp Co.
Website: www.nordiclampco.com
Customer service: support@nordiclampco.com
Worldwide Apparel Group LLC is the legal operator and contracting seller responsible for purchases made through Nordic Lamp Co.
The business address above is our registered business address. It is not a customer return address.
Products must be returned to the designated physical return center identified in our Returns & Refunds Policy, unless a different return arrangement is expressly agreed or required by applicable law.
For additional business information, please review our Legal & Company Information page.
2. Eligibility to Purchase
By placing an order through Nordic Lamp Co., you confirm that:
- you are legally capable of entering into a binding purchase contract;
- you meet the applicable legal age or have the necessary authorization to make the purchase;
- the information you provide is accurate and complete;
- you are authorized to use the selected payment method; and
- your purchase is for lawful purposes.
You agree not to provide false identity, address, billing, or payment information when placing an order.
We may decline, suspend, or cancel an order where reasonably necessary, including where:
- fraud or unauthorized payment activity is suspected;
- payment authorization fails;
- a product is unavailable;
- an obvious pricing or technical error has occurred;
- the requested transaction cannot lawfully be completed; or
- other legitimate fulfillment or security concerns arise.
If an order is cancelled after payment has been collected, the applicable refund will be processed to the original payment method used for the order.
Any cancellation or refusal will be subject to applicable consumer protection and contract laws.
3. Products
Nordic Lamp Co. offers lighting products and related items through its online store.
We make reasonable efforts to describe and display our products accurately.
Before placing an order, please review the relevant product page for information about:
- product dimensions;
- colors and finishes;
- materials and construction;
- included components and accessories;
- electrical specifications where applicable;
- installation requirements;
- compatibility information;
- available product variations; and
- relevant safety instructions or warnings.
Product photographs and illustrations are intended to represent the items offered for sale.
Colors and appearance may vary slightly depending on:
- lighting conditions;
- photography;
- screen or device settings; and
- normal variations that do not materially affect conformity with the product description.
Any material product characteristics, specifications, or descriptions provided before purchase remain part of the information on which customers may rely.
We do not exclude responsibility for products that fail to conform to their description or to applicable legal requirements.
4. Lighting and Electrical Products
Some Nordic Lamp Co. products may contain or require electrical components, bulbs, plugs, adapters, batteries, or other power sources.
Before purchasing, installing, or using an electrical lighting product, please review its product information and any supplied instructions.
Relevant information may include:
- product dimensions;
- included components;
- power source;
- voltage and electrical compatibility;
- bulb or fitting requirements;
- installation and mounting instructions;
- indoor or outdoor suitability;
- maintenance requirements; and
- applicable safety warnings.
Only use products for their stated intended purposes and in accordance with the instructions supplied with the product.
Where electrical installation requires professional knowledge or qualifications, installation should be carried out by a suitably qualified person in accordance with applicable safety regulations.
Do not connect a lighting product to an incompatible electrical supply or use it in conditions for which it is not intended.
If a product appears damaged, faulty, or unsafe, discontinue use and contact customer support.
Nordic Lamp Co. does not represent that every lighting product is suitable for every electrical system, location, fixture, or intended application.
Nothing in this section excludes liability for defective products, inaccurate product information, or any mandatory product-safety obligation.
5. Prices
Product prices are displayed in the currency applicable to the website or the customer's checkout.
The final order total, including applicable shipping charges, taxes, and other mandatory charges where relevant, will be displayed before the order is submitted.
Any additional fees that cannot reasonably be calculated in advance will be disclosed where required by applicable law.
We may change product prices before an order is placed.
Changes to displayed prices do not automatically affect orders that have already been accepted.
If an obvious pricing or technical error is identified, we may contact the customer to explain the issue and offer an appropriate lawful resolution.
We will not automatically charge a higher price to a payment method after checkout without an appropriate legal basis and any required customer authorization.
Where a price reduction or promotional comparison is advertised, the offer remains subject to applicable consumer pricing and advertising rules.
6. Shipping Charges
Nordic Lamp Co. offers the following standard shipping arrangement for eligible U.S. orders:
Free standard shipping on orders over $150.
For orders totaling $150 or less, the applicable shipping charge is calculated and displayed at checkout before payment.
Shipping eligibility and charges are determined using the applicable order value, delivery destination, and available shipping service.
Any applicable shipping costs will be disclosed before you complete your purchase.
If international delivery is available, shipping charges and any relevant market-specific conditions will be displayed or disclosed as required before the purchase is completed.
We do not guarantee that a particular shipping service or delivery destination will be available for every product or order.
For further information, please review our Shipping & Delivery Policy.
7. Payment
Payment is due when you place your order unless a different arrangement is expressly offered at checkout.
Nordic Lamp Co. supports the following confirmed payment methods for eligible orders:
- Visa;
- Mastercard;
- Apple Pay;
- Google Pay; and
- Shop Pay.
The payment methods available for your specific order are those displayed at checkout.
Availability may vary depending on your location, device, browser, payment provider, and transaction eligibility.
Payments are processed through Shopify Payments and the relevant payment-processing or digital-wallet providers.
We do not require customers to provide complete payment-card details by email.
An order is considered successfully paid when the applicable payment provider confirms the transaction.
If payment authorization fails, your order may not be processed until a valid payment has been completed.
For further information, please review our Payment Methods page.
8. Order Confirmation
After submitting an order, you will normally receive an electronic order confirmation at the email address provided during checkout.
The confirmation contains information identifying your purchase and relevant transaction details.
An automated acknowledgement of receipt does not prevent the correction of an obvious error or a lawful cancellation where a legitimate reason exists.
Such reasons may include:
- an obvious pricing error;
- suspected fraudulent activity;
- payment failure;
- product unavailability;
- an incorrect product configuration; or
- an inability to fulfill the order lawfully.
If an order cannot be fulfilled, we will notify you and provide an appropriate refund or other remedy in accordance with applicable law.
Refunds are processed to the original payment method used for the order.
Order confirmations, invoices, and other transactional communications may be retained as part of our business and accounting records.
9. Processing and Delivery
Our confirmed standard order-processing and delivery estimates are:
- Order cutoff: 5:00 PM (GMT−07:00 Mountain Standard Time).
- Handling and processing: 3–5 business days.
- Transit after dispatch: 7–10 business days.
- Total estimated delivery: 10–15 business days.
Business days are Monday through Friday, excluding applicable public holidays.
Orders placed after the applicable cutoff time are generally considered for processing from the next business day.
Processing time refers to the period needed to prepare an order for dispatch. Transit time refers to the estimated shipping period after dispatch.
The total estimated delivery period reflects the combined processing and transit estimates.
Delivery dates are estimates rather than guaranteed arrival dates unless a specific guaranteed delivery service is expressly offered.
Occasional delays may occur because of circumstances such as:
- carrier disruptions;
- severe weather;
- public holidays;
- customs or border procedures where applicable;
- incorrect or incomplete shipping information; or
- other circumstances affecting transport or fulfillment.
If we become aware that an order cannot be dispatched within the promised shipment period, we will handle the delay in accordance with applicable consumer law, including providing any legally required delay notice and cancellation or refund options.
We will not treat an estimated delivery period as permission to disregard mandatory shipping deadlines or customer remedies.
For complete shipping information, please review our Shipping & Delivery Policy.
10. Tracking
Where shipment tracking is available, tracking information will be provided through the applicable shipping or order communication.
Tracking information may not update immediately after dispatch because carriers may require time to scan or register a parcel.
Orders containing multiple products may occasionally arrive in separate shipments.
If an order is delivered in more than one parcel, tracking information may be provided separately for each shipment.
If you have questions about shipment tracking or delivery status, contact support@nordiclampco.com and include your order number.
Tracking records are provided for customer information and do not independently override statutory rights relating to delivery, risk of loss, or non-delivery.
11. Address Accuracy
When placing an order, you are responsible for providing accurate and complete information, including:
- your name;
- delivery address;
- billing information;
- email address; and
- any other contact information reasonably needed to fulfill your order.
If you discover an error after placing an order, please contact support@nordiclampco.com as soon as possible.
We will attempt to correct the information before dispatch where operationally possible.
However, changes cannot always be guaranteed once the order has entered processing or shipping.
If a parcel cannot be delivered because of incorrect or incomplete information provided by the customer, we will review the available options and any applicable additional shipping charges.
Any such charges or adjustments will be subject to applicable consumer law and the circumstances of the delivery issue.
Nothing in this section transfers responsibility to the customer for errors caused by Nordic Lamp Co. or its service providers where the law assigns that responsibility to us.
12. Returns
Nordic Lamp Co. offers a 30-day voluntary return period for eligible products.
The voluntary return period begins when you receive the applicable item.
For a standard voluntary change-of-mind return, products must generally be:
- unused and undamaged, subject to reasonable inspection;
- not installed, permanently wired, modified, or altered;
- complete with the originally supplied components and accessories; and
- returned in a condition suitable for resale.
Original packaging should be included wherever reasonably possible to protect the product during return shipping.
For ordinary voluntary change-of-mind returns, customers are responsible for direct return-shipping costs to the designated international return center in China.
Customers are encouraged to contact our support team before shipping a return so we can provide relevant instructions and help identify the parcel.
However, obtaining customer-service approval, a return reference, or a shipping-insurance upgrade is not a condition for exercising statutory consumer rights.
The full return procedure, applicable conditions, and refund arrangements are described in our Returns & Refunds Policy.
Our voluntary return policy operates separately from any mandatory statutory withdrawal, cancellation, or faulty-goods rights.
13. Return Address
Eligible customer returns must be sent to our designated physical return center:
Return Center
South Gate 1, 4th Floor
Sujia Aihua Second Floor Factory
No. 1511 Jingang Avenue
Fucun Town, Jindong District
Jinhua City
Zhejiang 322000
China
This is our designated international return center and is separate from the registered business address of Worldwide Apparel Group LLC.
Important: Our return center is located in China. International return-shipping costs may be significant depending on the parcel's size, weight, carrier, and country of origin.
The return address is publicly available and does not require contacting customer service to obtain it.
We nevertheless recommend reviewing our return instructions and contacting support before sending a voluntary return to assist with identification and processing.
Please review our Returns & Refunds Policy for full return conditions and information about return-shipping costs.
14. Damaged, Defective, or Incorrect Products
If you receive an item that is damaged, defective, incomplete, or different from what you ordered, please contact:
Include your order number and sufficient information to identify the issue.
Photographs or supporting information may help us investigate the problem, where reasonably available, but they are not intended to restrict statutory consumer rights.
Depending on the circumstances and applicable consumer law, the appropriate remedy may include:
- repair;
- replacement;
- reshipment of missing or incorrect components;
- an appropriate price reduction;
- a full or partial refund; or
- another legally appropriate remedy.
Where a return is necessary because of a defect, incorrect item, or other issue for which Nordic Lamp Co. is legally responsible, we will not impose return costs that are legally our responsibility.
Ordinary voluntary change-of-mind return conditions do not override mandatory consumer rights concerning defective, damaged, unsafe, or incorrectly supplied products.
For electrical products, customers should discontinue use if a product appears unsafe or electrically defective and contact customer support.
15. Refunds
Refunds are processed back to the original payment method used for the order.
For voluntary returns, refunds are processed after the returned product has been received, inspected, and accepted under the applicable voluntary return conditions.
Once a refund has been issued, the payment provider, bank, or card issuer may require additional processing time before the credit appears in your account.
In some cases, this may take up to 10 business days.
Business days are Monday through Friday, excluding applicable public holidays.
Where a statutory refund deadline applies, that legal deadline takes precedence over any conflicting voluntary refund-processing procedure.
For qualifying EU statutory withdrawals, reimbursement is generally required without undue delay and no later than 14 calendar days after the trader is informed of the withdrawal, subject to the legally permitted right to withhold payment until the goods are received or proof of return is provided, whichever occurs first.
Where required by law, statutory withdrawal refunds include the least expensive standard outbound delivery charges offered for the original order.
For additional information, please review our Returns & Refunds Policy.
16. Order Cancellation
If you wish to cancel or change an order, please contact us as soon as possible at:
Please include your order number and a clear explanation of the requested cancellation or change.
We will attempt to stop or modify the order where operationally possible.
However, immediate cancellation or shipment interception cannot always be guaranteed once fulfillment or shipping has begun.
If an order has already been dispatched, you may still receive the parcel and need to follow the applicable return procedure.
Where an order has not been shipped within the applicable promised shipment period, any legally required delay notice, cancellation option, and refund will be provided.
Important: Our inability to stop an order operationally does not remove any statutory right of cancellation, withdrawal, or other mandatory consumer remedy.
For further information, please review our Returns & Refunds Policy.
17. Product Availability
Products may become unavailable because of inventory changes, supply limitations, or other legitimate operational circumstances.
Adding an item to your shopping cart does not reserve inventory or guarantee that the item will remain available.
We make reasonable efforts to keep product availability information accurate.
If we are unable to fulfill an order after payment has been collected, we will notify you and provide an appropriate refund or alternative solution where permitted and agreed.
Any refund will be processed to the original payment method used for the order.
We will not substitute a materially different product without appropriate customer authorization.
18. Promotions and Discount Codes
Promotional offers and discount codes may be subject to specific conditions communicated with the promotion.
These conditions may include:
- stated expiration dates;
- minimum order amounts;
- product exclusions;
- single-use restrictions;
- geographic limitations;
- eligibility requirements; or
- other clearly disclosed promotional conditions.
Unless expressly stated otherwise, promotional offers cannot be combined.
Discounts are applied only where the applicable promotion is valid and its conditions are satisfied.
We may correct or withdraw a promotion affected by an obvious technical or pricing error, subject to applicable law and any rights arising from an already accepted order.
Advertised discounts, reference prices, and promotional claims must comply with applicable consumer protection and advertising requirements.
No promotion will be interpreted as excluding mandatory statutory rights.
19. Website Use
You may use Nordic Lamp Co.'s website only for lawful purposes.
You agree not to:
- misuse the website or its services;
- attempt unauthorized access to accounts, systems, or information;
- introduce malware, viruses, or malicious code;
- interfere with the operation or security of the website;
- use automated tools in a manner that materially disrupts our services;
- impersonate another person;
- submit fraudulent orders or payment information;
- engage in unlawful activity; or
- use the website in violation of applicable law.
We may take reasonable measures to prevent misuse, protect our customers, and maintain website security.
Such measures may include restricting access or declining transactions where justified by legitimate security or legal concerns.
Any action taken will be subject to applicable law and consumer rights.
20. Intellectual Property
Unless otherwise stated, website content belonging to Nordic Lamp Co., Worldwide Apparel Group LLC, or their respective licensors is protected by applicable intellectual-property laws.
Protected content may include:
- text and written materials;
- original graphics and imagery;
- website layout and design;
- branding and logos;
- original product descriptions; and
- other protected website materials.
Nothing in these Terms transfers ownership of intellectual-property rights to you.
You may not reproduce, distribute, modify, commercially exploit, or republish protected website content without appropriate permission, except where permitted by law.
Nothing in this section restricts any lawful use, statutory exception, or right that cannot legally be excluded.
21. Third-Party Services
Our website uses third-party services necessary for ecommerce operations and related functions.
Confirmed providers include:
- Shopify: ecommerce hosting and store infrastructure;
- Shopify Payments: payment processing and related transaction services;
- Google Analytics: website analytics and performance measurement;
- Google Ads: advertising and campaign measurement;
- wetracked.io: conversion tracking and advertising attribution; and
- Track123: shipment tracking and delivery information.
We may also use relevant payment networks, digital-wallet operators, shipping carriers, logistics partners, and other service providers as necessary to fulfill orders.
Third-party providers may have their own applicable terms, privacy notices, and service conditions.
The use of these providers does not remove Nordic Lamp Co.'s responsibilities as the contracting seller where those responsibilities apply by law.
For further information about personal-information processing, please review our Privacy Policy.
22. Third-Party Links
Our website may contain links to websites or services operated by third parties.
These links may be provided for informational, operational, or customer-service purposes.
We do not control the independent content, availability, security, terms, or privacy practices of third-party websites.
A link to a third-party website does not necessarily mean that Nordic Lamp Co. endorses that organization, its products, or its services.
We recommend reviewing the relevant terms and privacy policies when interacting directly with third-party services.
Nothing in this section excludes responsibility that Nordic Lamp Co. cannot lawfully exclude.
23. Disclaimer
We make reasonable efforts to keep our website accurate, secure, and functional.
However, occasional interruptions, technical issues, or temporary unavailability may occur.
We do not guarantee that every website feature will operate without interruption or error at all times.
Product descriptions, prices, availability information, and other material purchase information remain subject to applicable consumer protection requirements.
Nothing in these Terms excludes or reduces obligations relating to product conformity, consumer guarantees, product safety, or other liabilities that cannot lawfully be excluded.
24. Limitation of Liability
To the fullest extent permitted by applicable law, Nordic Lamp Co. and Worldwide Apparel Group LLC will not be liable for indirect, incidental, special, or consequential losses arising from use of the website where such exclusion is legally permitted.
Any limitation applies only to the extent that it is valid and enforceable under the law governing the relevant claim.
Nothing in these Terms limits or excludes liability for:
- fraud or fraudulent misrepresentation;
- death or personal injury where liability cannot lawfully be excluded;
- defective or unsafe products where mandatory law imposes liability;
- failure to supply goods or services in accordance with mandatory consumer law;
- statutory refunds, warranties, or consumer remedies; or
- any other liability that cannot legally be limited or excluded.
Nothing in this section deprives consumers of remedies available under applicable law.
25. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses reasonably resulting from your unlawful misuse of the website or a material violation of these Terms.
Any such responsibility is limited to losses for which you are legally responsible.
This section does not require consumers to indemnify Nordic Lamp Co. for losses caused by our own unlawful conduct, negligence, breach of mandatory obligations, or other circumstances where such an obligation would be prohibited by law.
Nothing in this section restricts statutory consumer protections.
26. Privacy
Personal information is processed in accordance with our Privacy Policy and applicable data-protection requirements.
Our Privacy Policy explains the categories of personal information we process, the purposes for processing, relevant service providers, data-sharing practices, and applicable privacy rights.
Our confirmed analytics, advertising, attribution, and tracking providers are disclosed in the Privacy Policy.
For additional information about cookies and similar tracking technologies, please review our Cookie Policy.
Where consent or another legal basis is required for particular processing activities, those requirements remain applicable independently of your acceptance of these Terms.
27. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our operations, services, legal obligations, or applicable policies.
When these Terms are updated, the revised version will be published on our website with an updated revision date.
The version applicable when an order is placed generally governs that transaction, subject to applicable law and any subsequent changes lawfully agreed by the parties.
Material changes will not retroactively remove rights or remedies that already apply to completed purchases.
If applicable law requires additional notice or consent for a material contractual change, we will comply with those requirements.
28. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent legally permissible.
The remaining provisions will continue to apply to the extent permitted by law.
Any invalid provision will not be used to deprive a consumer of mandatory legal protections.
29. No Waiver
If Nordic Lamp Co. does not immediately enforce a provision of these Terms, that does not automatically mean we permanently waive the right to enforce it later.
Any enforcement remains subject to applicable law, contractual fairness requirements, and mandatory consumer rights.
Nothing in this section affects rights that cannot lawfully be waived.
30. Governing Law and Consumer Rights
These Terms are governed by the laws of the State of Wyoming, United States, except where mandatory consumer-protection rules or applicable conflict-of-law principles require otherwise.
Nothing in these Terms deprives a consumer of mandatory protections provided by the law of their country or state of residence where those protections apply and cannot lawfully be excluded by contract.
United States customers: Applicable federal and state consumer-protection laws continue to apply, including relevant rules concerning online purchases, shipping representations, refunds, product safety, and unfair or deceptive business practices.
European Union customers: Where Nordic Lamp Co. directs sales to consumers in an EU Member State, applicable mandatory EU and national consumer rights remain protected. These may include statutory withdrawal rights, product-conformity guarantees, required pre-contractual information, and legally required online withdrawal functionality.
For qualifying EU distance contracts involving eligible goods, the statutory withdrawal period is generally 14 calendar days after receipt, subject to the applicable rules and exceptions. Consumers may exercise statutory withdrawal through a clear declaration without discretionary seller approval. Any legally required online withdrawal function and model withdrawal form must remain independently available.
United Kingdom customers: Where UK consumer law applies, the relevant statutory cancellation, product-conformity, refund, and consumer-remedy provisions remain applicable independently of our voluntary commercial return policy.
Other international customers: Any mandatory consumer rights applicable to the relevant purchase remain unaffected by these Terms.
Our voluntary 30-day return policy does not replace or reduce statutory cancellation, withdrawal, warranty, or other mandatory consumer rights.
Any dispute will be handled in accordance with applicable law, including mandatory jurisdiction and consumer-protection rules.
Nothing in these Terms requires a consumer to waive access to a court, regulator, or statutory dispute-resolution procedure where such a waiver would be unlawful.
31. Contact
Questions concerning these Terms of Service, purchases, payments, shipping, returns, or customer-service matters can be sent to:
Nordic Lamp Co.
Website: www.nordiclampco.com
Email: support@nordiclampco.com
Legal Operator and Contracting Seller:
Worldwide Apparel Group LLC
2106 House Ave, Suite 614
Cheyenne, WY 82001
United States
Important: The business address above is not the physical return address. Product returns must be directed to our designated return center in China, as explained in our Returns & Refunds Policy.
For additional company information, please review our Legal & Company Information page.
For customer-service assistance, please visit our Contact page.
Our related customer policies are available below: